PRIVACY POLICY
Last updated: May 2026

1. WHO WE ARE

Verona Mortgages Limited (“we”, “us”, “our”) is authorised and regulated by the Financial Conduct Authority. FCA No: 1050624.

Registered in England & Wales.
Company No: 16912679.
Registered Office: 358 Camp Street, Salford,
England, M7 1ZN.
Email: daniel@verona-mortgages.co.uk
Website: verona-mortgages.co.uk

We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. WHAT DATA WE COLLECT

We may collect the following personal data:
– Full name
– Email address
– Phone number
– Details about your mortgage requirements
– IP address and browsing data via cookies

3. HOW WE COLLECT YOUR DATA

We collect data when you:
– Complete a contact or booking form on our website
– Email or call us directly
– Use our website (cookies — see Cookie Policy)

4. WHY WE USE YOUR DATA

We use your data to:
– Respond to your mortgage enquiry
– Arrange and confirm consultations
– Provide mortgage advice and recommendations
– Comply with FCA regulatory obligations
– Send service-related communications

We do not use your data for unsolicited marketing without your explicit consent.

5. LEGAL BASIS FOR PROCESSING

We process your data under the following lawful bases:
– Contract: to provide the services you have requested
– Legal obligation: to comply with FCA and regulatory requirements
– Legitimate interests: to manage and improve our services
– Consent: where you have given explicit permission

6. HOW LONG WE KEEP YOUR DATA

We retain personal data for a minimum of 5 years in line with FCA requirements. After this period, data is securely deleted.

7. WHO WE SHARE YOUR DATA WITH

We may share your data with:
– Mortgage lenders (to process your application)
– Credit reference agencies
– Our regulatory body (FCA) if required
– IT service providers who support our systems

We never sell your data to third parties.

8. YOUR RIGHTS

Under UK GDPR you have the right to:
– Access your personal data
– Correct inaccurate data
– Request deletion of your data
– Object to processing
– Data portability
– Withdraw consent at any time

To exercise any of these rights, contact us at:
daniel@verona-mortgages.co.uk

9. COMPLAINTS

If you are unhappy with how we handle your data, you can complain to the ICO:
Website: ico.org.uk
Phone: 0303 123 1113

10. CHANGES TO THIS POLICY

We may update this policy from time to time. The latest version will always be published on this page with the date of last update.